BASIC
always free
PROFESSIONAL
$19 p/m
ENTERPRISE
$49 p/m
BESPOKE
contact us
1 User 1 User 5 Users 5+ Users
2 surveys per month Unlimited surveys Unlimited surveys API access
20 questions per survey Unlimited questions Dedicated support Tailored training
100 responses per survey Unlimited responses Unlimited responses Customised distribution
Floq branding Custom logo Full custom branding Custom data visualisation
Global benchmarking Historic benchmarking Global, local & industry Let’s talk
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Sign up for your free Floq account Sign up for your Professional Floq account Sign up for your Enterprise Floq account Contact us regarding a Bespoke Floq account
100% Money Back Guarantee

Is the Basic account really free?

Absolutely. When you sign up for a Basic account you will not be charged for anything. We don’t even ask for your credit card. There are some account limits of course, but if you want to check out the system for yourself this is a great way to go. You can Upgrade any time from within the app to unlock the rest of the features.

Can I cancel at any time?

Yes you can cancel whenever you want. There is no contract and no commitment, you simply choose the plan you want and pay for each month in advance. If you only need Floq for one month simply sign up for the account level you wish and if you cancel your account before the end of the monthly billing cycle you won’t be charged again.

What happens if I get more than 100 responses?

If you happen to hit your account limit in responses there will be a message that alerts your survey viewers that your survey has now been closed to new responses. If you are on a free Basic account this happens after 100 responses, or if you are on a Professional account this happens… never.

What types of payment do you accept?

Right now we are accepting payments through credit card if you have a Visa or Mastercard only. We found this works best for most people. We also accept payment by Invoice if you have a Basic account and wish to Upgrade. Simply log in and choose the Upgrade button on the left.

How do I contact you if I need help?

You can access our Support Centre 24 hours a day, 7 days a week by clicking here. There are many answers to common questions listed and if you don’t find what you are looking for just go ahead and create a new ticket. Or tweet support directly using #floqsupport.

Is your Guarantee real?

Yes. We are confident that Floq is everything you need it to be for your online surveys, and we stand behind our product. If you are not happy for whatever reason… even if you’re just having a bad day – we’ll refund every cent of your last billing cycle. No questions. No hassle.

Create and send

Features Basic Professional Enterprise Bespoke
Auto-suggest let’s you create questions easily Tick Tick Tick Tick
Drag and drop to change the order of questions Tick Tick Tick Tick
Choose from a library of professional templates Tick Tick Tick Tick
Brand surveys with your company logo Tick Tick Tick
Fully customise the templates with CSS Tick Tick
Customisable thank you message on survey completion page Tick Tick Tick
Custom browser redirect on survey completion Tick Tick
Password protect all surveys and reports Tick Tick Tick
360 feedback functionality let’s you compare to other ratings Tick
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Collect, distribute & publish

Features Basic Professional Enterprise Bespoke
Track individual responses, geo location and open rates Tick Tick Tick Tick
Send survey via email, weblinks, social media, popups or embed in your site Tick Tick Tick Tick
Send thank you and reminder emails Tick Tick Tick Tick
Customise all thank you and reminder emails Tick Tick Tick
Download PDF or print paper versions of all surveys Tick Tick Tick
Create QR codes for hardcopy material Tick Tick Tick
Completely anonymise survey responses and respondents Tick Tick Tick
Require identification of respondents Tick Tick Tick
Create tests and manage participant grades Tick Tick
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Analyse and benchmark

Features Basic Professional Enterprise Bespoke
Created customised real-time reports with beautiful graphs and charts Tick Tick Tick Tick
Compare and benchmark against global averages Tick Tick Tick Tick
Benchmark your surveys over time Tick Tick Tick
Compare and benchmark against location, industry or other demographics Tick Tick
Track feedback themes within open comments Tick
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Integrate, admin and security

Features Basic Professional Enterprise Bespoke
Dedicated email and phone support Tick Tick Tick Tick
Secure survey response via https Tick Tick Tick
Feedback DISQUS comment form embedded in thank you page Tick Tick Tick
Export survey responses to Excel and CSV format Tick Tick Tick
Face-to-face consulting, training and support Tick
API access Tick
Active directory for integrated distribution Tick
Import your previous survey responses into Floq Tick
Collect hardcopy responses with Optical Character Recognition Tick
Analyse open comments with Mechanical Turk Tick
Integrate with Campaign Monitor & MailChimp Tick
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Get started in under 60 seconds

BASIC
always free
PROFESSIONAL
$19 p/m
ENTERPRISE
$49 p/m
BESPOKE
contact us
Sign up for your free Floq account Sign up for your Professional Floq account Sign up for your Enterprise Floq account Contact us regarding a Bespoke Floq account