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Can I cancel at any time?

Yes you can cancel whenever you want. There is no contract and no commitment, you simply choose the plan you want and pay for each month in advance. If you only need Floq for one month simply sign up for the account level you wish and if you cancel your account before the end of the monthly billing cycle you won't be charged again.

What types of payment do you accept?

Right now we are accepting payments through credit card if you have a Visa or Mastercard only. We found this works best for most people. We also accept payment by Invoice if you have a Basic account and wish to Upgrade. Simply log in and choose the Upgrade button on the left.

How do I contact you if I need help?

You can access our Support Centre 24 hours a day, 7 days a week by clicking here. There are many answers to common questions listed and if you don't find what you are looking for just go ahead and create a new ticket. We say our response time is 24 hours, but it's usually a lot less.

Is your Guarantee real?

Yes. We are confident that Floq is everything you need it to be for your online surveys, and we stand behind our product. If you are not happy for whatever reason... even if you're just having a bad day - we'll refund every cent of your last billing cycle. No questions. No hassle.

The Next Web, Jamillah Knight: Calming and easy to use.

Lifehacker, Angus Kidman: Attractive surveys that are easy to share and collate.

@arantxa: Totally in love with Floq... very easy tool to get and compare answers.